/* ============================================
   OsTicket - Global Client Theme
   Applies to ALL client-facing pages
   ============================================ */

/* ---- Base ---- */
*, *::before, *::after { box-sizing: border-box; }

body {
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif;
    background: #f0f4f8 !important;
    color: #1a202c;
    margin: 0;
    padding: 0;
}

/* Full-width container override */
#container {
    width: 100% !important;
    max-width: 100% !important;
    box-shadow: none !important;
    background: transparent !important;
    margin: 0 !important;
}

/* ── Signature top bar – DU Global brand ── */
body::before {
    content: '';
    position: fixed;
    top: 0; left: 0; right: 0;
    height: 3px;
    background: linear-gradient(90deg, #7f0000 0%, #cc0000 40%, #e53935 70%, #ff5252 100%);
    z-index: 99999;
    box-shadow: 0 1px 8px rgba(204,0,0,0.35);
}

/* ---- Header  –  white background (logo has white bg) ---- */
#header {
    background: #ffffff !important;
    border-bottom: 2px solid #e8e8e8 !important;
    padding: 0 40px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    min-height: 68px !important;
    height: auto !important;
    box-shadow: 0 2px 10px rgba(0,0,0,0.08) !important;
    position: sticky;
    top: 3px;
    z-index: 200;
    margin-top: 3px;
}

/* Logo */
#header a#logo  { order: 0; }
#header a#logo {
    display: flex !important;
    align-items: center;
    text-decoration: none;
    height: auto !important;
}
#header #logo img {
    height: 48px !important;
    max-height: 54px !important;
    max-width: 220px !important;
    width: auto !important;
    filter: none !important;          /* no invert – white bg logo shows naturally */
    vertical-align: middle;
}
.valign-helper { display: none !important; }

/* Right side user info – dark text on white header */
#header .pull-right {
    order: 1;
    float: none !important;
    width: auto !important;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 2px;
}
#header .pull-right p {
    margin: 0 !important;
    width: auto !important;
    padding: 0 !important;
    font-size: 13px;
    line-height: 1.4;
}
#header .pull-right a,
#header .pull-right p {
    color: #555555 !important;
    font-size: 13px;
    font-weight: 500;
    text-decoration: none;
}
#header .pull-right b { color: #1a1a1a; font-weight: 700; }
#header .pull-right a:hover { color: #cc0000 !important; text-decoration: none; }

/* ---- Navigation bar ---- */
#nav {
    background: #fff !important;
    border-top: none !important;
    border-bottom: 2px solid #e2e8f0 !important;
    box-shadow: 0 2px 8px rgba(0,0,0,0.06) !important;
    margin: 0 !important;
    padding: 0 32px !important;
    height: auto !important;
    min-height: 0 !important;
    display: flex !important;
    list-style: none !important;
    gap: 0 !important;
    white-space: nowrap;
}
#nav li {
    display: inline-flex !important;
    margin: 0 !important;
    padding: 0 !important;
    list-style: none !important;
}
#nav li a {
    display: block !important;
    width: auto !important;
    height: auto !important;
    line-height: 1 !important;
    padding: 14px 18px !important;
    margin: 0 !important;
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif !important;
    font-size: 14px !important;
    font-weight: 500 !important;
    color: #4a5568 !important;
    text-decoration: none !important;
    border-bottom: 3px solid transparent !important;
    border-radius: 0 !important;
    background-image: none !important;
    background-color: transparent !important;
    transition: color .15s, border-color .15s;
}
#nav li a:hover {
    color: #cc0000 !important;
    border-bottom-color: #cc0000 !important;
    background-image: none !important;
    background-color: transparent !important;
}
#nav li a.active {
    color: #cc0000 !important;
    border-bottom-color: #cc0000 !important;
    font-weight: 600 !important;
    background-image: none !important;
    background-color: transparent !important;
}

/* ---- Content area ---- */
#content {
    max-width: 860px;
    margin: 28px auto 36px !important;
    padding: 32px 36px 36px !important;
    height: auto !important;
    min-height: 0 !important;
    background: #fff;
    border-radius: 12px;
    border: 1px solid #e2e8f0;
    box-shadow: 0 2px 10px rgba(0,0,0,0.07);
    overflow: visible;
}

/* ---- Full-width system alert bars (above header) ---- */
.error_bar   {
    background: #fed7d7;
    color: #c53030;
    padding: 10px 40px;
    font-size: 13px;
    font-weight: 500;
    border-bottom: 1px solid #fca5a5;
    background-image: none !important;
}
.warning_bar {
    background: #fefcbf;
    color: #744210;
    padding: 10px 40px;
    font-size: 13px;
    font-weight: 500;
    border-bottom: 1px solid #fde68a;
    background-image: none !important;
}
.notice_bar  {
    background: #c6f6d5;
    color: #22543d;
    padding: 10px 40px;
    font-size: 13px;
    font-weight: 500;
    border-bottom: 1px solid #6ee7b7;
    background-image: none !important;
}

#msg_error,
#msg_notice,
#msg_warning {
    padding: 13px 16px;
    border-radius: 8px;
    margin: 0 0 24px 0;
    font-size: 14px;
    font-weight: 500;
    line-height: 1.5;
    width: 100%;
    box-sizing: border-box;
    display: block;
    border: 1.5px solid transparent;
}
#msg_error {
    background: #fff5f5;
    border-color: #fecaca;
    color: #c53030;
}
#msg_notice {
    background: #f0fff4;
    border-color: #9ae6b4;
    color: #276749;
}
#msg_warning {
    background: #fffbeb;
    border-color: #fbd38d;
    color: #92400e;
}

/* ---- Page card (wraps forms) ---- */
.page-card {
    background: #fff;
    border: 1px solid #e2e8f0;
    border-radius: 14px;
    padding: 32px 36px;
    box-shadow: 0 2px 8px rgba(0,0,0,0.05);
}

/* ---- Typography ---- */
h1 { font-size: 22px; font-weight: 700; color: #cc0000; margin: 0 0 8px; }
h2 { font-size: 18px; font-weight: 600; color: #2d3748; margin: 0 0 8px; }
h3 { font-size: 15px; font-weight: 600; color: #2d3748; margin: 0 0 6px; }
p  { color: #4a5568; line-height: 1.65; }

/* ---- Forms ---- */
label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: #374151;
    margin-bottom: 4px;
    line-height: 1.4;
}
/* Hide the <br/> between label text and input that the form template inserts */
label br { display: none; }

/* Label text wrapper: force it onto its own line ABOVE the input */
label span.required,
label > span:first-child {
    display: block !important;
    margin-bottom: 4px !important;
    color: #374151 !important;
    font-size: 13px !important;
    font-weight: 600 !important;
}

/* Asterisk (*) inside span.error stays inline red */
label span.required > span.error,
span.required > span.error {
    color: #e53e3e !important;
    font-size: 12px !important;
    font-weight: 400 !important;
    margin-left: 2px !important;
    display: inline !important;
}

/* Global: span.required text colour = normal (not red) */
span.required { color: inherit; font-weight: inherit; }

/* Form tables: full width, compact vertical spacing */
form table { width: 100% !important; overflow: hidden !important; }
form table td {
    padding-top: 10px !important;
    padding-bottom: 0 !important;
    vertical-align: top !important;
}
form table tr:first-child td { padding-top: 0 !important; }

/* Prevent any table from causing horizontal scroll inside content card */
#content { overflow-x: hidden !important; }

/* ---- Input fields ---- */
input[type="text"],
input[type="email"],
input[type="password"],
input[type="tel"],
textarea,
select {
    width: 100%;
    padding: 9px 12px;
    border: 1.5px solid #d1d5db;
    border-radius: 8px;
    font-size: 14px;
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif;
    color: #1a202c;
    background: #fff;
    outline: none;
    transition: border-color .15s, box-shadow .15s;
    -webkit-appearance: none;
    box-sizing: border-box;
    display: block;
    margin-top: 2px;
}
input[type="text"]:focus,
input[type="email"]:focus,
input[type="password"]:focus,
input[type="tel"]:focus,
textarea:focus,
select:focus {
    border-color: #cc0000 !important;
    box-shadow: 0 0 0 3px rgba(204,0,0,0.12) !important;
}
select { cursor: pointer; }
textarea { resize: vertical; min-height: 100px; }

/* ---- Phone + Ext inline layout ---- */
/* Phone input: fixed comfortable width so Ext stays visible */
input[type="tel"] {
    width: 220px !important;
    display: inline-block !important;
    vertical-align: middle !important;
    margin-right: 6px !important;
}
/* Ext text label */
label > span + input[type="tel"] ~ * { vertical-align: middle; }

/* Ext input: small, natural width */
input[size="5"],
input[name$="-ext"] {
    width: 70px !important;
    display: inline-block !important;
    vertical-align: middle !important;
    margin-top: 2px !important;
    margin-left: 4px !important;
}

/* Other small inputs (captcha etc.) */
input[size="6"], input[size="4"], input[size="3"] {
    width: auto !important;
    display: inline-block !important;
}

/* Hint text */
em[style*="color:gray"] {
    font-size: 12px;
    color: #718096 !important;
    margin-bottom: 2px;
    display: block;
}

/* Two-column form table (register page, timezone, password rows) */
form > table > tbody > tr > td:first-child:not([colspan]) {
    width: 190px !important;
    font-size: 13px !important;
    font-weight: 600 !important;
    color: #374151 !important;
    padding-right: 16px !important;
    vertical-align: middle !important;
    white-space: nowrap !important;
}
form > table > tbody > tr > td:first-child:not([colspan]) + td {
    vertical-align: top !important;
}
/* Inside the second column, inputs should fill it */
form > table > tbody > tr > td:first-child:not([colspan]) + td input[type="text"],
form > table > tbody > tr > td:first-child:not([colspan]) + td input[type="email"],
form > table > tbody > tr > td:first-child:not([colspan]) + td input[type="password"],
form > table > tbody > tr > td:first-child:not([colspan]) + td textarea {
    width: 100% !important;
    display: block !important;
    margin-top: 0 !important;
}

/* ---- Buttons (all !important to beat theme.css .error { color:#f00 } cascade) ---- */
input[type="submit"],
button[type="submit"],
a.button,
.btn {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    padding: 10px 24px !important;
    border-radius: 8px !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif !important;
    cursor: pointer !important;
    border: none !important;
    text-decoration: none !important;
    transition: background .15s, transform .1s, box-shadow .15s !important;
    -webkit-appearance: none !important;
}
input[type="submit"],
button[type="submit"] {
    background: #cc0000 !important;
    color: #fff !important;
    box-shadow: 0 2px 8px rgba(204,0,0,0.2) !important;
}
input[type="submit"]:hover,
button[type="submit"]:hover {
    background: #a80000 !important;
    transform: translateY(-1px) !important;
    box-shadow: 0 4px 12px rgba(204,0,0,0.3) !important;
}

/* Cancel / Reset / generic button type */
input[type="reset"],
input[type="button"],
a.cancel {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    background: #f1f5f9 !important;
    color: #374151 !important;
    border: 1.5px solid #d1d5db !important;
    border-radius: 8px !important;
    padding: 10px 22px !important;
    font-size: 14px !important;
    font-weight: 500 !important;
    cursor: pointer !important;
    text-decoration: none !important;
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif !important;
    transition: background .15s !important;
    -webkit-appearance: none !important;
}
input[type="reset"]:hover,
input[type="button"]:hover,
a.cancel:hover {
    background: #e2e8f0 !important;
    border-color: #9ca3af !important;
}

/* osTicket colour button classes */
a.blue.button, .blue.button {
    background: #cc0000 !important;
    color: #fff !important;
    border-radius: 8px !important;
    padding: 10px 22px !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    text-decoration: none !important;
    display: inline-block !important;
    transition: background .15s, transform .1s !important;
    border: none !important;
}
a.blue.button:hover, .blue.button:hover { background: #a80000 !important; transform: translateY(-1px) !important; }
a.green.button, .green.button {
    background: #059669 !important;
    color: #fff !important;
    border-radius: 8px !important;
    padding: 10px 22px !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    text-decoration: none !important;
    display: inline-block !important;
    transition: background .15s, transform .1s !important;
    border: none !important;
}
a.green.button:hover, .green.button:hover { background: #047857 !important; transform: translateY(-1px) !important; }
a.red.button, .red.button {
    background: #e53e3e !important;
    color: #fff !important;
    border-radius: 8px !important;
    padding: 10px 22px !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    text-decoration: none !important;
    display: inline-block !important;
    border: none !important;
}

/* Buttons row — used in most forms */
p.buttons, p[style*="text-align: center"], p[style*="text-align:center"] {
    margin-top: 20px !important;
    display: flex !important;
    gap: 10px !important;
    justify-content: center !important;
    flex-wrap: wrap !important;
    clear: both !important;
}
p.buttons input,
p[style*="text-align: center"] input,
p[style*="text-align:center"] input {
    width: auto !important;
    margin-top: 0 !important;
}

/* Kept for backwards compat */
input[type="reset"]:hover,
a.cancel:hover {
    background: #e2e8f0 !important;
}

/* ============================================
   SELECT2 WIDGET
   ============================================ */
.select2-container .select2-selection--single {
    height: 40px !important;
    border: 1.5px solid #d1d5db !important;
    border-radius: 8px !important;
    background: #fff !important;
    box-shadow: none !important;
    outline: none !important;
}
.select2-container--default .select2-selection--single .select2-selection__rendered {
    line-height: 38px !important;
    padding-left: 12px !important;
    color: #1a202c !important;
    font-size: 14px !important;
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif !important;
}
.select2-container--default .select2-selection--single .select2-selection__arrow {
    height: 38px !important;
    right: 8px !important;
}
.select2-container--default .select2-selection--single .select2-selection__arrow b {
    border-color: #6b7280 transparent transparent !important;
    border-width: 5px 4px 0 !important;
}
.select2-container--default.select2-container--open .select2-selection--single .select2-selection__arrow b {
    border-color: transparent transparent #6b7280 !important;
    border-width: 0 4px 5px !important;
}
.select2-container--default .select2-selection--single .select2-selection__clear {
    color: #9ca3af !important;
    font-size: 16px !important;
    line-height: 1 !important;
    margin-right: 4px !important;
}
.select2-container--default.select2-container--focus .select2-selection--single,
.select2-container--default.select2-container--open .select2-selection--single {
    border-color: #cc0000 !important;
    box-shadow: 0 0 0 3px rgba(204,0,0,0.12) !important;
}
.select2-dropdown {
    border: 1.5px solid #d1d5db !important;
    border-radius: 8px !important;
    box-shadow: 0 4px 16px rgba(0,0,0,0.1) !important;
    margin-top: 2px !important;
    overflow: hidden !important;
}
.select2-search--dropdown .select2-search__field {
    border: 1.5px solid #d1d5db !important;
    border-radius: 6px !important;
    padding: 7px 10px !important;
    font-size: 14px !important;
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif !important;
    outline: none !important;
}
.select2-results__option {
    padding: 9px 14px !important;
    font-size: 14px !important;
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif !important;
    color: #374151 !important;
}
.select2-container--default .select2-results__option--highlighted[aria-selected] {
    background: #cc0000 !important;
    color: #fff !important;
}
.select2-container--default .select2-results__option[aria-selected=true] {
    background: #fff5f5 !important;
    color: #cc0000 !important;
}

/* Auto-detect timezone button (next to select2) */
a.btn[href*="timezone"], button.btn {
    background: #f1f5f9 !important;
    color: #374151 !important;
    border: 1.5px solid #d1d5db !important;
    font-size: 13px !important;
    padding: 9px 14px !important;
}

/* Form table two-column rows (e.g. register page) */
form > table td:first-child {
    font-size: 13px;
    font-weight: 600;
    color: #374151;
    white-space: nowrap;
    vertical-align: middle;
    padding-right: 16px !important;
}


/* Form action row */
.form-actions {
    margin-top: 28px;
    display: flex;
    gap: 10px;
    align-items: center;
    flex-wrap: wrap;
}

/* Field error messages (block-level, shown below a field) */
div.error {
    color: #e53e3e;
    font-size: 12px;
    margin-top: 4px;
    display: block;
}
/* Inline error text (font tag used by osTicket for field errors) */
font.error {
    color: #e53e3e;
    font-size: 12px;
}
.form-field.error input,
.form-field.error select,
.form-field.error textarea {
    border-color: #e53e3e;
}

/* Section dividers */
hr {
    border: none;
    border-top: 1px solid #e2e8f0;
    margin: 14px 0;
}
/* Reduce spacing inside form tables */
form table td > hr { margin: 8px 0; }
form .form-header { margin-bottom: 4px !important; }
form .form-header b, form .form-header h3 {
    font-size: 14px;
    font-weight: 700;
    color: #374151;
}
/* Buttons row */
p.buttons {
    margin-top: 16px !important;
    display: flex;
    gap: 10px;
    justify-content: center;
    flex-wrap: wrap;
}
p.buttons input {
    width: auto !important;
    margin-top: 0 !important;
}

/* ---- Ticket list / tables ---- */
table.list {
    width: 100%;
    border-collapse: collapse;
    background: #fff;
    border-radius: 12px;
    overflow: hidden;
    border: 1px solid #e2e8f0;
    box-shadow: 0 1px 4px rgba(0,0,0,0.04);
}
table.list thead th {
    background: #f7fafc;
    padding: 12px 16px;
    font-size: 12px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: #718096;
    border-bottom: 2px solid #e2e8f0;
    text-align: left;
}
table.list tbody tr {
    border-bottom: 1px solid #f0f4f8;
    transition: background .1s;
}
table.list tbody tr:hover { background: #f7faff; }
table.list tbody td {
    padding: 12px 16px;
    font-size: 14px;
    color: #2d3748;
    vertical-align: middle;
}
table.list tbody td a { color: #cc0000; text-decoration: none; }
table.list tbody td a:hover { text-decoration: underline; }

/* ---- Pagination ---- */
.pagination {
    display: flex;
    gap: 6px;
    align-items: center;
    margin-top: 20px;
    flex-wrap: wrap;
}
.pagination a, .pagination span {
    padding: 7px 13px;
    border-radius: 7px;
    font-size: 13px;
    font-weight: 500;
    text-decoration: none;
    border: 1.5px solid #d1d5db;
    color: #4a5568;
    background: #fff;
}
.pagination a:hover { background: #fff5f5; color: #cc0000; border-color: #cc0000; }
.pagination .active { background: #cc0000; color: #fff; border-color: #cc0000; }

/* ---- Links ---- */
a { color: #cc0000; }
a:hover { color: #a80000; }

/* ---- Footer ---- */
#footer {
    background: #1e2a3a !important;
    color: rgba(255,255,255,0.55) !important;
    text-align: center !important;
    padding: 22px 40px !important;
    font-size: 13px !important;
    margin-top: 0 !important;
}
#footer p { margin: 0 !important; color: rgba(255,255,255,0.55) !important; }
#footer a { color: rgba(255,255,255,0.75) !important; text-decoration: none; }
#footer a:hover { color: #fff !important; }
#footer #poweredBy { display: none !important; }

/* ---- Overlay / Loading ---- */
#overlay {
    display: none;
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,0.45);
    z-index: 999;
}
#loading {
    display: none;
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translate(-50%,-50%);
    background: #fff;
    padding: 28px 40px;
    border-radius: 14px;
    text-align: center;
    box-shadow: 0 8px 40px rgba(0,0,0,0.18);
    z-index: 1000;
}
#loading h4 { margin: 0 0 6px; font-size: 16px; font-weight: 600; color: #1a202c; }
#loading p  { margin: 0; font-size: 13px; color: #718096; }

/* ============================================
   CHECK TICKET STATUS PAGE  (view.php / accesslink.inc.php)
   ============================================ */

/* Remove the old grey inset box and lock background image */
#clientLogin {
    background: transparent !important;
    border: none !important;
    box-shadow: none !important;
    margin-top: 20px !important;
    padding: 0 !important;
    display: block !important;
}

/* Two-column row wrapper (accesslink.inc.php only — has display:table-row inline style) */
#clientLogin > div[style*="table-row"] {
    display: flex !important;
    border: 1px solid #e2e8f0 !important;
    border-radius: 12px !important;
    overflow: hidden !important;
    background: #f7fafc !important;
}

/* Single-column wrapper (pwreset.request.php — has width:50%;display:inline-block) */
#clientLogin > div[style*="inline-block"] {
    display: block !important;
    width: 100% !important;
    padding: 0 !important;
    background: transparent !important;
    border: none !important;
}
#clientLogin > div[style*="inline-block"] > br { display: none !important; }

/* pwreset: label on its own line above input */
#clientLogin > div[style*="inline-block"] label {
    display: block !important;
    font-size: 13px !important;
    font-weight: 600 !important;
    color: #374151 !important;
    margin-bottom: 6px !important;
}

/* pwreset: username input full-width */
#clientLogin > div[style*="inline-block"] input[type=text] {
    width: 100% !important;
    display: block !important;
    margin-top: 0 !important;
    padding: 10px 14px !important;
    border: 1.5px solid #d1d5db !important;
    border-radius: 8px !important;
    font-size: 14px !important;
    background: #fff !important;
    color: #1a202c !important;
    box-sizing: border-box !important;
}
#clientLogin > div[style*="inline-block"] input[type=text]:focus {
    border-color: #cc0000 !important;
    box-shadow: 0 0 0 3px rgba(204,0,0,0.12) !important;
}

/* pwreset: inner divs should be block, not flex */
#clientLogin > div[style*="inline-block"] > div {
    display: block !important;
    width: 100% !important;
    border: none !important;
    background: transparent !important;
    border-radius: 0 !important;
    overflow: visible !important;
    margin-bottom: 16px !important;
}

/* pwreset: button paragraph */
#clientLogin > div[style*="inline-block"] > p {
    margin-top: 8px !important;
}

/* Left column: form fields */
.login-box {
    display: block !important;
    width: auto !important;
    flex: 1 !important;
    padding: 28px 32px !important;
    background: #fff !important;
    box-shadow: none !important;
}

/* Error message inside login box */
#clientLogin strong {
    display: block !important;
    background: #fff5f5 !important;
    border: 1.5px solid #fecaca !important;
    border-radius: 8px !important;
    color: #c53030 !important;
    font-size: 13px !important;
    font-weight: 500 !important;
    padding: 10px 14px !important;
    margin-bottom: 16px !important;
}
#clientLogin strong:empty { display: none !important; }

/* Labels inside login box */
.login-box label {
    display: block !important;
    font-size: 13px !important;
    font-weight: 600 !important;
    color: #374151 !important;
    margin-bottom: 14px !important;
}

/* Override theme.css high-specificity: #clientLogin div input { width:auto; background:#fff } */
#clientLogin div input[type=text],
#clientLogin div input[type=password],
#clientLogin #email,
#clientLogin #ticketno {
    width: 100% !important;
    border: 1.5px solid #d1d5db !important;
    border-radius: 8px !important;
    padding: 10px 14px !important;
    margin-top: 5px !important;
    margin-bottom: 0 !important;
    background: #fff !important;
    color: #1a202c !important;
    font-size: 14px !important;
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif !important;
    display: block !important;
    box-shadow: none !important;
    outline: none !important;
    box-sizing: border-box !important;
}
#clientLogin div input[type=text]:focus,
#clientLogin div input[type=password]:focus {
    border-color: #cc0000 !important;
    box-shadow: 0 0 0 3px rgba(204,0,0,0.12) !important;
}

/* Submit button — must beat #clientLogin div input { background:#fff } */
#clientLogin div input[type=submit],
#clientLogin input[type=submit],
#clientLogin input.btn[type=submit] {
    background: #cc0000 !important;
    color: #fff !important;
    border: none !important;
    width: auto !important;
    padding: 10px 28px !important;
    border-radius: 8px !important;
    font-weight: 600 !important;
    font-size: 14px !important;
    font-family: 'Inter', 'Helvetica Neue', Arial, sans-serif !important;
    cursor: pointer !important;
    margin-top: 8px !important;
    display: inline-block !important;
    transition: background .15s, transform .1s !important;
    box-shadow: 0 2px 8px rgba(204,0,0,0.2) !important;
}
#clientLogin div input[type=submit]:hover,
#clientLogin input[type=submit]:hover {
    background: #a80000 !important;
    transform: translateY(-1px) !important;
}

/* Submit button paragraph */
#clientLogin p {
    margin: 12px 0 0 !important;
    clear: both !important;
}

/* Right column: instructions */
#clientLogin .instructions {
    display: block !important;
    flex: 0 0 280px !important;
    padding: 28px 28px 28px 24px !important;
    background: #f7fafc !important;
    border-left: 1px solid #e2e8f0 !important;
    font-size: 14px !important;
    color: #4a5568 !important;
    line-height: 1.7 !important;
    background-image: none !important;
}
#clientLogin .instructions a { color: #cc0000 !important; }
#clientLogin .instructions a:hover { text-decoration: underline !important; }

/* Bottom "open a new ticket" paragraph */
#content > form + br + p,
#content > form + p {
    margin-top: 20px !important;
    font-size: 14px !important;
    color: #4a5568 !important;
}

/* ============================================
   TICKET INFO TABLES  (view.inc.php / tickets.php)
   ============================================ */

/* Main ticket table wrapper */
#ticketInfo {
    width: 100% !important;
    border-collapse: separate !important;
    border-spacing: 0 12px !important;
}
#ticketInfo > tbody > tr > td { padding: 0 6px !important; }

/* Ticket subject heading row */
#ticketInfo h1 {
    font-size: 20px !important;
    font-weight: 700 !important;
    color: #1a202c !important;
    margin: 0 0 4px !important;
    display: flex !important;
    align-items: center !important;
    gap: 8px !important;
    flex-wrap: wrap !important;
}
#ticketInfo h1 small {
    font-size: 14px !important;
    font-weight: 400 !important;
    color: #718096 !important;
}
#ticketInfo h1 .pull-right { margin-left: auto !important; display: flex !important; gap: 8px !important; }

/* Print / Edit action buttons */
a.action-button {
    display: inline-flex !important;
    align-items: center !important;
    gap: 5px !important;
    padding: 6px 14px !important;
    border-radius: 7px !important;
    font-size: 13px !important;
    font-weight: 500 !important;
    border: 1.5px solid #d1d5db !important;
    color: #4a5568 !important;
    text-decoration: none !important;
    background: #fff !important;
    transition: background .12s, border-color .12s !important;
}
a.action-button:hover {
    background: #f7fafc !important;
    border-color: #cc0000 !important;
    color: #cc0000 !important;
}

/* Info tables (Basic Info / User Info) */
table.infoTable {
    width: 100% !important;
    border-collapse: collapse !important;
    background: #fff !important;
    border: 1px solid #e2e8f0 !important;
    border-radius: 10px !important;
    overflow: hidden !important;
    font-size: 14px !important;
}
table.infoTable thead td.headline {
    background: #f7fafc !important;
    padding: 10px 16px !important;
    font-size: 12px !important;
    font-weight: 700 !important;
    text-transform: uppercase !important;
    letter-spacing: 0.5px !important;
    color: #718096 !important;
    border-bottom: 1px solid #e2e8f0 !important;
}
table.infoTable tr { border-bottom: 1px solid #f0f4f8 !important; }
table.infoTable tr:last-child { border-bottom: none !important; }
table.infoTable th {
    padding: 9px 16px !important;
    font-weight: 600 !important;
    color: #374151 !important;
    width: 130px !important;
    background: transparent !important;
    vertical-align: top !important;
    white-space: nowrap !important;
}
table.infoTable td {
    padding: 9px 16px !important;
    color: #4a5568 !important;
    vertical-align: top !important;
}

/* Custom data table */
table.custom-data {
    width: 100% !important;
    border-collapse: collapse !important;
    background: #fff !important;
    border: 1px solid #e2e8f0 !important;
    border-radius: 10px !important;
    overflow: hidden !important;
    margin-top: 12px !important;
    font-size: 14px !important;
}
table.custom-data td.headline {
    background: #f7fafc !important;
    padding: 10px 16px !important;
    font-size: 12px !important;
    font-weight: 700 !important;
    text-transform: uppercase !important;
    letter-spacing: 0.5px !important;
    color: #718096 !important;
    border-bottom: 1px solid #e2e8f0 !important;
}
table.custom-data th {
    padding: 9px 16px !important;
    font-weight: 600 !important;
    color: #374151 !important;
    width: 130px !important;
    background: transparent !important;
}
table.custom-data td { padding: 9px 16px !important; color: #4a5568 !important; }

/* Reply form */
#reply {
    background: #fff !important;
    border: 1px solid #e2e8f0 !important;
    border-radius: 12px !important;
    padding: 24px 28px !important;
    margin-top: 20px !important;
    box-shadow: none !important;
}
#reply h2 {
    font-size: 16px !important;
    font-weight: 700 !important;
    color: #1a202c !important;
    border-bottom: 1px solid #e2e8f0 !important;
    padding-bottom: 12px !important;
    margin-bottom: 16px !important;
}

/* Warning / info banners on ticket page */
.warning-banner {
    background: #fffbeb;
    border: 1px solid #fbd38d;
    border-left: 4px solid #d97706;
    border-radius: 8px;
    padding: 11px 16px;
    font-size: 14px;
    color: #92400e;
    margin-bottom: 16px;
}
#msg_info {
    background: #ebf8ff;
    border: 1px solid #bee3f8;
    border-left: 4px solid #3182ce;
    border-radius: 8px;
    padding: 13px 16px;
    font-size: 14px;
    color: #2c5282;
    margin-bottom: 20px;
    line-height: 1.5;
}
#msg_info .icon-compass { display: none; }

/* ---- Responsive ---- */
@media (max-width: 768px) {
    #header { padding: 0 20px !important; }
    #nav    { padding: 0 16px !important; }
    #content { padding: 20px 16px 36px !important; }
    #nav li a { padding: 12px 10px !important; font-size: 13px !important; }
    #clientLogin > div[style*="table-row"] { flex-direction: column !important; }
    #clientLogin .instructions { flex: none !important; border-left: none !important; border-top: 1px solid #e2e8f0 !important; }
    .login-box { padding: 20px !important; }
}